Our gambling advice
- Set a deposit limit before playing, based on your financial situation, and play with money set aside for entertainment.
- Don't try to win back a loss "at any cost" or take excessive risks to break even.
- Set a time limit and don't exceed it; keep gambling in balance with your other leisure activities.
- Don't play when stressed, depressed or under pressure, or under the influence of medication, drugs or alcohol.
- Take breaks as soon as you feel tired or lose concentration.
- Keep a single account, so you can track the time and money spent.
These recommendations come with a concrete framework: to set a limit or request self-exclusion, email support at any time, free of charge; no information is shared without your consent. If you are unsure about your habits, a problem gambling service can help you look at them.
Self-exclusion
You send support a message stating the period you want to be excluded for. During that period account access, deposits and withdrawals are blocked; the exclusion cannot be reversed before it ends, and opening a new account is not allowed, as an attempt may lead to the permanent ban of the original account. At the end of the period, account access is restored (clause 14.1); permanent self-exclusion leads to closure of the account (clause 14.2).
| Tool | At Instant Casino | How to activate it |
|---|---|---|
| Deposit limit | a limit you set yourself (T&C 6.3) | by email to support, at any time |
| Time limit | a session time limit on your account | set it before playing, alongside the deposit limit |
| Support contact | live chat 24/7 | chat or support@instantcasino.com |
| Self-exclusion | for a period you choose, irreversible until it ends; no new account in the meantime | by email to support |
| Protection of minors | 18+; age verification; filtering software recommended | keep your login details to yourself, log out on shared devices |
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Organising your own limits
Limits are set before depositing and written down. Put both a deposit cap and a session-time cap on the account before the first deposit. A monthly budget you can lose without consequence; a duration per session with a phone reminder; one rule: never deposit to recover a loss. Weekly cashback of 10% of net losses and the VIP Club reward activity: they should never decide the budget. A written limit request to support, with a dated reply, is worth more than an intention.
The signs that matter
Sessions longer than planned, stakes raised after a loss, hidden spending, borrowed money, thoughts of gambling outside sessions, irritation when playing isn't possible. Two signs persisting over several weeks justify a complete break and a call to a support service. Talking it through is a starting point, not a diagnosis.
Outside help
Independent support services help players and their families confidentially and usually free of charge, by phone and online. Self-exclusion is requested directly from Instant Casino support (clause 14.1). To protect minors: keep your login details to yourself, log out on shared devices, use parental controls; an account serves a single adult.
18+ only. Gambling can be addictive: play responsibly and seek help from a support service if you need it.