Log in in three steps
- In your browser, go to Instant Casino and press "Log in" at the top of the page.
- Enter the account email address and your password.
- Confirm: the lobby opens with your balance; the profile icon at the top right leads to Settings and the Cashier.
On a phone the button is the same, in the header of the site or of the shortcut on your home screen. After a period of inactivity, the site asks for your password again; that's a protection, not a fault.
No account yet
An email and a password are enough to create the account; your name, date of birth, address and phone number complete the profile, as they appear on your ID. The minimum deposit is €20 and the 200% welcome bonus up to €7,500 applies to the first deposit. The steps are detailed on our Registration page.
Forgotten password
Below the login fields, the reset link sends a message to the account email address. Open it promptly, as this kind of link expires, and choose a new password you don't use anywhere else. If the message doesn't arrive, check your spam folder and the spelling of the address; live chat, open 24/7, helps after a few security questions.
Login fails: causes and fixes
| Situation | Likely cause | Fix |
|---|---|---|
| Email address not recognised | typo or a different address used at registration | check the spelling, try a second address, contact chat |
| Password rejected | capitals, autocorrect, old password | type it manually, use the reset link |
| Account under verification | identity checks in progress (clause 3.9) | supply the requested documents; chat tells you the file's status |
| Account suspended after self-exclusion | the exclusion period you chose | wait for the period to end; it isn't lifted early |
| Page won't load | old browser, cache, weak connection | update the browser, clear the cache, switch to Wi-Fi |
Swipe to see the remaining columns
Still stuck? Our 24/7 chat can look at it with you, or email screenshots of the error message to support@instantcasino.com from the address you registered with, so we can find the account quickly.
Protecting your account
- A unique, long password, stored in a password manager.
- An email address only you read: resets and notices go through it.
- Log out after every session on a shared device; lock the phone with a passcode or fingerprint.
- Report any suspicious access to support immediately (clause 5.2); if a payment method is compromised, tell us and the account is suspended while it is checked (clause 6.23 b).
- Never share your password: support doesn't ask for it.
You are responsible for keeping your login details confidential and for the devices you use (clauses 5.1 and 5.3); these habits are enough to prevent almost all account takeovers.
Once logged in
The Activity tab in Settings shows your transaction, casino and sports betting history; the Transactions tab of the Cashier shows a withdrawal's status and, while still possible, the "Cancel" button. Personal details are updated in the account section, with help from support if needed (clause 3.7). Deposit and session time limits are set from the Responsible gambling section: set them on your first login.
18+ only. Gambling can be addictive: play responsibly and seek help from a support service if you need it.
Good to know
Where do I sign in to Instant Casino?
Use the "Log in" button in the site header, with the email address and password from your registration, on desktop or mobile.
I've forgotten my password, what should I do?
Use the reset link below the login fields; a message is sent to the account address. Check your spam folder.
Is one account enough for casino and sports?
Yes, the same account and the same balance serve the casino, the live casino and the sportsbook.
Why does the site ask me to log in again?
After a period of inactivity, the session expires to protect your account; a password manager makes logging back in instant.
My account is blocked, why?
Most often, an identity check in progress or an active self-exclusion; live chat tells you the exact status of your file.
Can I stay logged in on my phone?
Yes, via the home screen shortcut, as long as you don't log out; lock the device with a passcode or fingerprint.