Log in in three steps
- Open the Instant Casino website in your browser of choice and tap the “Log in” button.
- Type in the e-mail address on your account and your password.
- Confirm, and the lobby opens with your balance; from there you reach the cashier, promotions and your account settings.
On a phone the steps are identical, whether you open the site in the browser or through a shortcut on your home screen. Keep your login details private: they give access to your balance and your transaction history.
No account yet?
Signing up starts with an e-mail address and a password; then enter your personal details precisely as your ID shows them, since verification is mandatory. The minimum deposit is €20, and your first deposit qualifies for our 200% welcome offer of as much as €7,500, wagered 35 times the bonus. Every step is explained on our Sign-up page.
Forgotten password
Use the password reset option on the login form: we send a message to the e-mail address on your account. Open it promptly, then pick a fresh password that you use for our site alone. Nothing arrived? Check your spam folder and the address you typed; if you are still stuck, our live chat is available 24/7 and will help you regain access.
Login not working: causes and fixes
| Situation | Likely cause | Solution |
|---|---|---|
| E-mail address not recognised | a typo, or a different e-mail used when you signed up | check the spelling, try your other address, or contact live chat |
| Password rejected | caps lock switched on, autocorrect, or an old password | type it manually, or request a reset via the login form |
| Verification still in progress | mandatory identity checks are under way | the automated check usually finishes within an hour; ask our chat |
| Account closed during self-exclusion | the self-exclusion period you chose is still running | wait until it ends; it cannot be reversed before the end date |
| Page will not load | an old browser, cached data or a weak connection | install browser updates, empty the cache or move to Wi-Fi |
Scroll sideways to reveal the whole table
If none of these fixes works, our 24/7 live chat team can look into your account for you; you can also write to support@instantcasino.com.
Protecting your account
- A long, unique password kept in a password manager rather than written down.
- An e-mail address only you can read: password resets and our messages to you go through it.
- Always log out if other people use the same device, and secure your phone with a PIN or a fingerprint.
- Report any suspicious login to our support team straight away via live chat or support@instantcasino.com, so we can step in quickly and protect your balance and personal details.
- Never share your password with anyone, not even someone claiming to be us.
Keeping your login details and devices private is your part of account security; these habits alone stop nearly every attempt by someone else to take over an account.
Once you're logged in
From your account you can open the cashier: deposits from €20 normally arrive within 10 minutes, and withdrawals from €25 return to the method you paid with. Promotions such as the weekly 10% cashback, which carries no wagering, are waiting in the Promotions menu. Our responsible gambling tools let you set a deposit limit and a time limit, or self-exclude for a period you choose; do this on your very first visit.
Questions that come up
How do I log in to Instant Casino?
Select “Log in” and enter the e-mail and password from your registration; it works the same on a computer and on a phone.
I've lost my password: how do I reset it?
Use the password reset option on the login form; we send a message to your account e-mail. Check your spam folder if it is missing.
Does one account cover both the casino and sports?
Yes. One login opens the slots, the sportsbook and the live casino, and both count towards the weekly cashback.
Is there someone to help if I still can't log in?
Yes. Our live chat runs 24/7 and can talk you through it, and you can also e-mail support@instantcasino.com if you prefer to write.
Why has my account been blocked?
Most often because identity verification is still running or a self-exclusion is active; our live chat can tell you the exact status.
Can I stay signed in on my phone between visits?
A home-screen shortcut makes coming back quick; whatever you do, protect the handset with a PIN or fingerprint to keep your account safe.